Terms of sale

1. Purpose

These terms govern sales of products and tickets on the N10 Humanitaire online shop (registered association, RNA W9T1007161, SIREN 888 559 978, head office in Mtsamboro, Mayotte).

2. Prices

Prices are shown in euros, taxes included. An indicative amount in ariary may be shown at the current rate; payment is calculated on the amount displayed when you order.

3. Orders

Placing an order means accepting these terms. An order is reserved for 5 days while you pay; after that delay without payment it is cancelled automatically and the stock is released.

4. Payment

Available payment methods are shown at checkout. Your order is confirmed after the payment is checked.

5. Delivery

Delivery zones, fees and lead times are shown before payment. Pickup in Mahajanga may be offered. You receive an email at each step.

6. Returns

You have 14 days to request a return from your customer account, under the conditions set by law.

7. Use of funds

For each product, the share of the price given to projects (in percent and euros) is shown on its page once the allocation rule is validated. The rest covers directly related costs: manufacturing, packaging, transport, delivery and payment fees.

8. Personal data

How we process your data is described in our privacy policy.

9. Contact

N10 Humanitaire, Mtsamboro, Mayotte · n10.humanitaire976@gmail.com · +262 639 00 11 21.