Privacy policy

Data controller

N10 Humanitaire, registered association (RNA W9T1007161), Mtsamboro, Mayotte. Contact: n10.humanitaire976@gmail.com. As our head office is in France (Mayotte), the GDPR applies.

Data collected and purposes

Orders: identity, addresses, email, phone, to process, deliver and invoice.
Donations: identity, email, amount, payment method, to validate the donation and issue your receipt.
Newsletter: email, with double opt-in, to send you our letter.
Contact and volunteering: the details in your message, to reply.
Photos: photos of minors are published only with the written consent of legal guardians, stored and attached to the photo; no child's full name is published; they are removed on request.

Retention

Invoices and donation receipts: 10 years (accounting obligations).
Customer account: until deletion.
Newsletter: until you unsubscribe.
Contact messages: 3 years.
Back-office activity log: at least 12 months.

Data access

Donor data is only accessible to the treasurer and the administrator. Data is never sold. Card payments, when enabled, are handled by the payment gateway: no card number is stored on this site.

Your rights

You can request access, correction, export or deletion of your data, or object to processing, by writing to n10.humanitaire976@gmail.com. We reply within one month. You may lodge a complaint with the CNIL.

Cookies

Only essential cookies are used without consent (session, cart, language). No non-essential tracker is set before your consent. See the Cookies page.